Quote:
Originally Posted by AlexBell
When did this happen? I think there was a gradual reduction in the quality of customer service up until shortly before the German Opus was released, and a dramatic reduction since then.
What really irritates me is that I first learned that the Cybook was on it's way back from Fed Ex, not Bookeen, and that Bookeen has not bothered to respond to my questions about it.
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Last year. And I got a prompt responce to all my emails