Thread: Dual firmware announcement
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Old 09-09-2009, 08:45 AM   #190
HarryT
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Quote:
Originally Posted by AlexBell View Post
When did this happen? I think there was a gradual reduction in the quality of customer service up until shortly before the German Opus was released, and a dramatic reduction since then.
Certainly not my experience. I've had prompt answers to all the e-mails that I've sent Bookeen since buying my Opus.
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