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I had the problem, too, so I emailed my case to the Sony support. I have received a response in less than 12 hours. I followed the instructions, and now the elibrary works without any problems.
My problem seems that my old elibrary instance started in background, which conflicted with the new elibrary program. In my case, I removed the old elibrary from the startup program lists.
I don't know if this was the root cause for all of you, but you can contact the Sony support to solve the problems.
Best wishes.
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