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Originally Posted by gio1050
I've had my Reader for just over 2 months now, and I've loved it.
I had a 15,000 mile tune-up on my car today, so I was all set with my reader to do some reading while I waited. I turned it on and got a "starting up" screen I'd never seen before. I expected it to go right back to the page I last stopped at. After 3-4 minutes I realized it wasn't "starting up". I tried to turn it off and back on again, but it wouldn't turn off. I tried playing with a few buttons to jar it back to reality and what I got was a mix of several screens including the rotating data transfer symbol, the main index showing author, title, continue reading, etc., and the lower half of the screen has horizontal interlaced black lines. I tried a soft reset. Nothing. I tried a hard reset...nothing. Now it won't respond to anything at all! Has anyone seen or heard of this before?
Mark
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What you describe is
exactly what happened to the first Reader I bought. Except it happened after 2 hours not 2 months.
Sony was incapable of trouble shooting it over the phone, we wound up returning it (and I discovered the wonders of buying Sony Readers at Borders!)
Hopefully they're better at figuring this stuff out now.