Thread: Broken DR
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Old 09-06-2009, 10:14 AM   #1
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Posts: 177
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Join Date: Feb 2009
Device: Q1 (on way out), PRS505, DR1000S (dead :<), TC1100 (10'' perfection!)
Unhappy Broken DR

I took a series of trips (for both work and pleasure) and was away from my DR for about 2 months. When I came back, as expected, the battery was completely drained. I was all excited about hacking around and trying out firmware 1.7, so I plugged it in which caused the device to switch on. To my absolute horror, I saw some strange patterns "appear" on the screen when I switched it on:

Of course the device couldn't boot up because the battery needed to be charged, so I let it be for a few hours and then hit the reset button. The device booted and ran fine, but the patterns wouldn't go away. I opened a ticket at iRex, and they got back within a few hours and informed me that the screen was broken and that the warranty would not cover it

It seems strange that the patterns "appeared" just as I switched the device on, but the patterns on the screen look like they might indeed be a fracture (in one of the inner layers, the outermost is still smooth to touch). As far as I know, no one touched the DR while I was away, and I always carried it in the "flip" carrying case before that. Maybe I mishandled it at some point without noticing, or perhaps something in the screen weakens when left unused for a long time. Its also possible that something was already cracked before, and when I switched it on the cracks became visible and remained so thereafter, for some reason. Has anyone else seen this problem?

iRex wants about $390 (US) to fix the thing, which I am reluctant to spend, especially if this is something that is likely to happen again for my lifestyle, even though I do not think I subjected the DR to any undue stress. I loved my DR while it lasted, and I am going to sorely miss it

In case I decide to junk my DR, I'll probably put it up for not very much (the buyer can play around or pay $390 and get it fixed).
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Last edited by Grimulkan; 09-06-2009 at 10:40 AM.
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