Hi Sara,
Welcome to Mobileread. You've come to the right place.
I can't find info on a Sony e500. Is it the Sony PRS-500?
If so, what you want is Calibre - excellent software for organizing eBooks and loading them onto a Sony PRS-500. It's free from
http://calibre.kovidgoyal.net/
I think the PRS-500 can only read LRF/LRX format eBook. Luckily Calibre can convert to the format from most other formats that don't have DRM.
There are lots of excellent (out-of-copyright) ebooks in LRF format here at Mobileread.
https://www.mobileread.com/forums/ebooks.php?forumid=126
Otherwise, Multiformat ebook from fictionwise work well.
http://www.fictionwise.com/
For specific questions, ask in the Sony forum.
https://www.mobileread.com/forums/forumdisplay.php?f=100
Quote:
Originally Posted by sarabuck01
Hi all.
My husband bought sony e500 for christmas but we are having trouble downloading updaes and books so are looking for help 
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