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Originally Posted by Hadrien
Users shouldn't be the one customizing anything. There's a whole lot of people that are used to tech around here, but that's not the case of a more mainstream public. A service should customize automatically e-books for the users, or even better there shouldn't be any customization at all (but we don't have the format and software for this yet).
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Actually, there IS something that will allow the customer to view their doc any way they want: HTML. Make a reader that uses browser software, whatever your screen size or type is, it will be read, your problem's done. Others have already realized this, and are working on HTML- or XML- based standardized formats even now.
Sure, there should always be an "easy way" for consumers who don't want to be bothered how to work a few buttons. On the other hand, these users already use browsers, cell phones, MP3 players, and they can and do customize them with skins and tones... they're not
completely daft, and don't need to be treated as such. They can handle a little customization. You can always help 'em out by automating the customization process through a GUI, and making it as simple as selecting a few options and clicking on "Go."