Just took my new 505 out of the box. I installed the library software from the cd in the box and then upgraded from the Sony site. I am running Windows XP. I can see the program listed in my task manager, but the interface never opens. Bad Sony!
I guess we have no choice but to wait for Sony to fix THEIR problem that became OUR problem.
I'm glad I came to this forum and found others are having the same issue before I wasted my evening on it! I want to play with my new toy!