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Originally Posted by yvanleterrible
Did you have Word on your computer when you installed the Connect Software? Apparently it is necessary to have it there to deal with .rtf . If you installed Word afterwards, logically you'd have to reinstall Consoft.
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No, that's not the case. "Word" is only used if you try to drag a "DOC" file into Connect - Connect will try to run "Word" to convert it from DOC to RTF. Word is most definitely not needed for RTF files.