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The reader is very novel oriented. It's not designed around your complete reference library. It's for cover to cover reading not back and forth searching and cross referencing.
This has been clear from the start. All reviews mention this. The form factor itself suggests it and so if you bought the device expecting more then I have little sympathy.
That's not to say there aren't major improvements required. Not in the least would be support for folders and graphics in RTF documents.
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