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I think it's good to have somone who supports their products participate in the forums. Sure there are times it can go overboard, but quite frankly, how many other companies have actively listened to what the end user wants. By particpating in places such as these forums and listening to our suggestions and passing them on is a great thing to have to get the kind of device you want, not what a company thinks you want. Some responses do feel like a rehash of the sales pitch, but this forum is where I have found the most info on the Pocket Reader Pro and I like the extra screenshots and responsiveness to questions. And as a soon-to-be Procket Reader Pro owner, I would definitely like to see Robertb continue to actively participate.
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