[rainbowworrier]

I bought a Hanlin 6" from Pixelar last week. I have been trying it out with all the ebooks I had to hand. Most, admittedly were PDFs and most very poorly formatted, which caused the ereader to crash regularly and return to the top menu.

Part way through another poorly-formatted PDF it froze. When I tried to turn the page it clicked at me like an angry guinea pig, the green light turned red for a second but nothing happened. Ditto when I tried to turn it off. Ditto when I pressed the reset button with a pin. In desperation I have removed the battery but even that doesn't help - after a day it still is stuck on the page it crashed at. It must have enough stored charge to keep it going longer than my patience can hold out.

My husband (laughing heartily, he doesn't trust ebooks) says I need to send it back, but I am away for the weekend and would like to fix it before I get home. Any suggestions?

I haven't downloaded any firmware upgrades for fear of invalidating the guarantee, which it seems quite likely I shall be needing!

Thanks in advance!