Quote:
Originally Posted by T_Frain_K
You know Harry, people around here almost make me laugh sometimes.
To moan about Bookeen, one must have been disappointed by Bookeen, which means he/she already owns a Bookeen device.
Now imagining Bookeen business model for the further future:
" Buy our product, and join the community to complain about us! "
*lol*
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No, you misunderstand me.
What I meant was that you personally have a perception that Bookeen offer a poor customer experience. I would suggest to you that the fact that Bookeen have been in business for so many years, and are selling so many devices, indicates that the majority of Bookeen's customers do not share your viewpoint. I certainly do not share it myself. There are many of us here who are "repeat customers". I, for example, have bought four Bookeen devices (original CyBook, two Gen3's, and an Opus).