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I would like to confirm the really awfull service Waterstones offer I have bought three books from them which do not work properly. Two different versions of the Bible and one of John Donne's poems. Waterstones never offered any opinion about why the Bibles were so slow to navigate just gave me a refund. As I was able to aquire a copy, free, which works I did not persue the matter. However the Donne is a really good edition which I wish to own and use on my reader therefore although they have refunded my money, and acknowledge that there is a fault, I persist is asking when the edition will be corrected. It has now been over two months and they still can not say when the edition will be corrected making navigation possible. All of these books are still available on their site. Terrible service, terrible communication skills. Dick
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