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Hi Mneme, all HanLin V5s that we sell, including the smaller version of the ECO Reader (if we release this - I hope we will) have the same local technical support (Melbourne) as the ECO Reader, including firmware updates via our local server and compatibility with all the ebooks in our ebook store.
We have no plans to supply either device in funky colours... yet. I'd really like to, but it's dependent on sales. If Australians and New Zealanders continue to embrace our ECO Reader and our HanLin V5, which I expect they will, we'll be able to extend our branding and colours.
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