Quote:
Originally Posted by lev
I'm sad to say you are not alone. I have exactly the the same problem. was on the phone with tech support for over 1 hour and 30 mins. International call!!!!
they've escalated my problem 2 times to no avail. each time someone remotely linked to my computer to see if they can fix it..in the end, they escalated the problem again and said they will get back to me.
so far spoke to 3 different technical support, one from india (I think), 2 from US....
If they get it fixed I will post here what needs to be done...  |
This is definitely a proof of how bad can a company be with its customers. I am really dissapointed. All this time waiting just for a piece of software that does not work (probably made by just one guy) and with no hope for a solution in the near future.
BTW: THis is the full log of messages that comes from the software whenever is run in leopard:
~ > /Applications/eBookLibrary.app/Contents/MacOS/eBookLibrary ; exit;
0.000001 (1.269872) main: FskUtilsInstallOpenFileHandler
MacInterfacesChangedCallback
MacInterfacesChangedCallback
logout
.....
Maybe it can illustrate the problem more