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Old 08-26-2009, 10:29 AM   #162
DigitalFeonix
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Join Date: Dec 2008
Device: Sony PRS-505
Quote:
Originally Posted by kikar View Post
My Mac install went smoothly. The one problem I have is when I plug in my 505, the software does not fully recognize it. It shows the icon in the left side menu but instead of being labeled "reader" it has the label "error" and I am unable to see the contents of my reader. Any suggestions?
I have the same issue. My SD card showed fine, but the internal memory showed as "Error". Tried numerous things to resolve it. Was online with the chat support. They referred me to their phone support at (877)263-2863. Haven't called yet.

Digging into the system.log with console and looking at the installer log, it appears the sony_prs.kext failed to load properly.

Mac OS X 10.4.11, Dual G4 1.25 GHz, 2 GB RAM
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