Thread: Sony eBook Library (EBL) 3.0 links
View Single Post
Old 08-25-2009, 10:32 PM   #122
AprilHare
Wizard
AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.AprilHare ought to be getting tired of karma fortunes by now.
 
AprilHare's Avatar
 
Posts: 2,981
Karma: 11862367
Join Date: Apr 2008
Device: Sony Reader PRS-T2
No, my name is not actually AprilHare but I have put it in to protect the guilty (Me!)
Strange and wonderful thing surprising Sony Online Support
Quote:
Problem: I installed eBL 3.0 for Mac on G3 350 MHz Power Mac, running Mac OSX 10.4.11 with 2 GB of harddisk space and 256 MB RAM. After install I run the application; the only thing that appears is a number of menu items that apparently don't work (Quit). Tried re

(( Analyst Mitch_ is here to assist you. ))
AprilHare> Hello.
Mitch_> Hi April. Welcome to Sony Online Support. I'm Mitch. Please allow me a moment to review your concern.
Mitch_> Thank you for waiting, April. I'm sorry that the eBook library Software is not working in the Macintosh Computers. I'll be glad to assist you with this.
>AprilHare> Thankyou!
Mitch_> I understand that you have installed the eBook library Software in the Macintosh Computer. Is that correct?
AprilHare> Yes, that's correct.
AprilHare> The installation gave no errors and I allowed it to reboot.
Mitch_> Thanks for the confirmation.
Mitch_> I'm sorry that the eBook library Software is not compatible with the Macintosh Computer.
Mitch_> The compatible Software for the Macintosh Computer will be released at the end of this summer.
AprilHare> I see. I had downloaded this version of the software from http://ebookstore.sony.com/download/ and I will look there for any updates. The version I installed was 3.0.00.08240_MAC.
AprilHare> I will wait for an update
AprilHare> Thankyou for your time.
Mitch_> I'm sorry for the delay.
AprilHare> No problem, I'm still here
Mitch_> I'm sorry that the library Software is currently not compatible with the PRS500 Reader.
AprilHare> I'm sorry to hear that
AprilHare> This isn't something I expected however I do have a Windows PC to fall back upon. However I'd be interested in an update either for the PRS-500 or the Macintosh software. I wrote to let you know however that the Macintosh software doesn't work on my system.
AprilHare> Thanks for your time - I will let you go now.
Mitch_> You're welcome.
Mitch_> It was a pleasure to assist you.
Mitch_> Good-bye and thank you for contacting Sony Online Support.
Mitch_> Analyst has closed chat and left the room
Last edited by AprilHare; 08-25-2009 at 10:37 PM.
AprilHare is offline   Reply With Quote