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I have been involved in product development on and off for a number of years and I am always amazed by the users that come back and know more about how a certain part of it works then the people that put it together do. This is not a bad thing. We look at it from our angle and they see it in another light. We have learned a great deal from them from new features we didn't know we had laid the groundwork for to new uses that we had never dreamed about before.
Sure Scott is not their main market for the future, just one of the best examples of the current market of early adopters and gurus. Sure there are flaws (not to say "bugs") in the code and a lot of things can (and will) be made better as time goes on. What Scott did was to push the envelope perhaps in ways the iRex team never saw or was constrained by budget, time, and management to avoid.
Any tech product on the market without a vibrant user community is doomed to die. There are too many choices and too many others out there that can (and will) meet the demands of your target market and will listen to the "geeks" and their "rantings."
I picked the Sony Reader over the iRex. I am glad Scott is going to develop stuff for the Sony. It may never meet my needs or do things that I want the Sony to do. This is not the point. The point is that he is pushing at the envelope of features and functions and something good always comes out of it. If not today, then tomorrow or the next day.
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