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I'm having the same problem of not been able to turn the machine off (also the bookmark facility has stopped working). Followed the advice here, but -- after about half an hour -- the screen told me that it was still formatting. I gave up in frustration and tried the off switch and, right enough, the machine appeared to close. Then it automatically re-started ... and I still have the same problem: can't turn off, can't remove or add bookmarks. Any ideas? Cheers.
Neil
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