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Originally Posted by ali
It would have been iRex' job to please Scotty under all circumstances, because his treatment was watched by all the other geeks that may jump onto the train when it looks like fun. They should have sent scotty a bunch of Iliads, for free, no strings attached, and give him all information thats possible. They should have sent his wife flowers after scotty spent weekends in programming stuff for free that benefits iRex in the long run.
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Well, I couldn't disagree more. What Scotty does with his free time is his business, but one shouldn't expect anything in return for doing what is essentially voluntary work. Supporting a community takes time and time is money and I'm not convinced that supporting an OSS community is in iRex's best business interest. Yes, that may satisfy the early adopter geeks, but that's not the market they're after.