I'm guessing that the problem here is that you first downloaded the book with an unauthorised copy of ADE, and so it's tied to that particular (no longer present) installation, not to your Adobe ID.
Somehow you need to get the bookstore to allow a re-download of a new version.
NB This will cost them money, as they have to pay Adobe for every book that gets authorised by the Adobe servers.
Quote:
Originally Posted by EMR
I have nothing to connect to my computer. I'm not using any secondary or portable devices. Everything is being done on the computer itself.
Yes. I did find that under "my digital editions" folder. It's a .pdf file (3900 KB) and I found them on my desktop. When I try to open those files, it says that it can't open them with Adobe acrobat and directs me to the ADE instead. But, of course, I can't view it with that either.
So, I just downloaded the .acsm file from the bookstore again. I tried opening the ebook on my laptop---yes, the ADE was authorized--and here is what I get again:
Error getting license
License server communication problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER
See, it's an unwinnable situation.  |