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wow, you must be feeling really frustrated. from the details of the story, it's clear you did nothing wrong, there must be an error somewhere in the system, and i'm sure you can work it out. at worst, you can refuse the second (?) delivery, have it returned to borders, and contact borders and your credit card company to explain the situation (just as you did here) so that you can be refunded the second charge. the first order should not have been completed without the confirmation code, and i think refusing the delivery (particularly in light of your account showing one order only) is largely enough to prove your good faith.
i hope this can be resolved quickly so that you won't have to worry about it for too long, and you can just enjoy reading on your new elonix ! good luck. let us know how it goes...
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