Quote:
Originally Posted by Mindy
Unfortunately not. Bookeen just asked me to return the device and sent me out a new one - I'm not sure if they even investigated the problem given the prompt turnaround, and they didn't provide me with any subsequent information or feedback.
Mine was still under warranty (just) - I got it last July (2008) so it's past the year mark now (although I'm now also technically onto my 3rd device LOL).
|
Sorry- but, living in Scotland, aren't you covered by the two-years minimum EU warranty? The second year- at least in places in Europe I've been living into these last years- you might be obliged to contact directly the producer/an assistance center instead of the shop you bought the device from, but they shouldn't ask you anything. Happened to a razr just this side of the two years marks and they didn't ask me a cent.
Just my two pennies- and I'm very happy it turned out well for you, Mindy!
