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Old 08-20-2009, 07:48 PM   #16
desertgrandma
Enjoying the show....
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Posts: 14,270
Karma: 10462843
Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by KlondikeGeoff View Post
Yeah, but. The "nominal" charge is, i think, $36. Plus, you have to ship the K2 back to Amazon, wait for them to replace the battery, then wait for it to be shipped back. I'll bet that is 2-3 weeks, and I certainly don't want to be without my Kindle for that long. It would drive me nuts.
This made me curious, so I emailed them a little while ago.....got a reply within 1/2 hour and here it is......

Hello,

Thanks for asking about the service options we have once you are outside the warranty period.

We learned from the first generation Kindle that changing the battery was rarely needed, so Kindle's battery is not replaceable by users.

The Kindle battery is covered under the initial one-year warranty, as well as the extended warranty offered on Amazon.com. Once you're outside the one- or two-year warranty period, you can get the battery replaced for $59 (plus $10 shipping and handling).

If you have any power or charging problems during the life of your Kindle, you can contact Kindle Support for assistance.

Our goal is to help you get the most out of your Kindle experience. If you need any warranty service on your Kindle, please contact customer support at

http://www.amazon.com/kindlesupport
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