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bjornkeizers · 08-20-2009, 07:20 AM

I want to delight you all with the woes of retail shopping.

Last week, MediaMarkt (a Dutch/German/Belgian electronics chain) had the Cybook Opus listed in their ad folder. Alongside the Cool-ER reader. The folder was valid from august 17th through the 23rd.

So monday, bright and early, I phoned to ask if they actually had stock. I was told no, by two seperate stores. One promised stock by this wednesday. Naturally, I went back to the store yesterday, only to be told they didn't recieve stock...

So MediaMarkt's wednesday is very similar to Bookeen Monday

The sales drone did phone home to the distribution office. They told him they'd probably get stock on sunday. Meaning in store by... you guessed it... monday!

To add insult to injury, my particular store ordered only a single unit! For a city of over 150.000 people, mind you. The ad folder made it seem like they not only had stock, but were selling them 25 euros below MSRP. Which is nice, if you *actually have stock to sell*. The store didn't have the promised Cool-ER reader either.

I was so pissed off, I didn't feel like 'reserving' one with them. If I'm waiting, I want to give the business to a reliable store. One that doesn't promise things they can't deliver in a reasonable time frame.

GRRRRRRAAAAAH!!!!

08-20-2009, 07:20 AM	#23
bjornkeizers Member Posts: 18 Karma: 263 Join Date: Jun 2009 Device: Cybook G3	I want to delight you all with the woes of retail shopping. Last week, MediaMarkt (a Dutch/German/Belgian electronics chain) had the Cybook Opus listed in their ad folder. Alongside the Cool-ER reader. The folder was valid from august 17th through the 23rd. So monday, bright and early, I phoned to ask if they actually had stock. I was told no, by two seperate stores. One promised stock by this wednesday. Naturally, I went back to the store yesterday, only to be told they didn't recieve stock... So MediaMarkt's wednesday is very similar to Bookeen Monday The sales drone did phone home to the distribution office. They told him they'd probably get stock on sunday. Meaning in store by... you guessed it... monday! To add insult to injury, my particular store ordered only a single unit! For a city of over 150.000 people, mind you. The ad folder made it seem like they not only had stock, but were selling them 25 euros below MSRP. Which is nice, if you actually have stock to sell. The store didn't have the promised Cool-ER reader either. I was so pissed off, I didn't feel like 'reserving' one with them. If I'm waiting, I want to give the business to a reliable store. One that doesn't promise things they can't deliver in a reasonable time frame. GRRRRRRAAAAAH!!!!