Quote:
Originally Posted by jackau
I found posts here claim They got the Cooler fast, but I am still waiting for a reply on my order after four days. I already choose the one currently in stock, so is something happening with them lately? The typhoon shut down the production in taiwan?
Can any one tell me what sorta shipping methods they use and where is the origin of the shipment from?
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They use DHL for shipping (at least they did for me, I am in the US) and it was shipped out of the UK. They tend to send out the confirmation of shipping email after they ship the item, sometimes by a couple of days which is odd.
I am guessing your delay is due to the out of stock color. Most of us that ordered ours did so with pre-orders. So we were not waiting on a specific color.
I would email them through the website and ask them on a eta, they have been pretty darn good at answering questions.
Amy