Hi everybody!
I have the same problem: my PRS-700 shows "Starting up" for hours and nothing happens.
Started with Ebook Library crashed while the reader was connected. After removing the USB-cables the reader didn't work anymore.
Tried soft reset - nothing happened.
Charged it for some hours with the wall.charger until the read light went off
Tried soft reset again - nothing
Connecting with the PC and starting ebook Library - the Library says "error" concerning the internal memory and doesn't detect the cards at all.
Tried hard reset as described here (pressing the "Back" and the "Vol-+-button simultaneously while the reader said "starting up") - nothing happened. No question for hard reset on the screen.
The reader just keep saying "Enjoy the new revolution in reading... Starting up..."
Believe me, at the moment I don't enjoy this "revolution" very much...
The worst is that now I can't find a way to save my annotations I did on a book and need for my work. They are on one of the memorycards, so they won't be affected by a hard reset, but I can't get any access to them without a working reader and I need them for a meeting on Saturday. Wanted to save them just as this problem occurred.
So does anybody have an idea or suggestion what I could try now after having tried everything that came in my mind and everything I found here so far?
I have bought the reader at B+H Photo and ordered also an extended warranty, so hopefully this warranty will work getting the problem solved after some time, but I would need a solution now at least to get connection to my annotations immediately.
Any ideas would be welcome!
Thank you, greetings from Germany,
Momo