The ECO Reader is available, many people have purchased them and are actively using them. I've received a lot of positive feedback from new owners.
DA Direct is a long-standing Australian company. We've been selling books for nearly 60 years and ebooks for as long as they've been available. We've been selling and supporting e-Ink ebook readers for the past 2 years.
We're very well set up with a large warehouse and technical helpdesk in Melbourne. We manage repairs/replacements at our Melbourne office and we keep stock of all spare parts here.
https://www.mobileread.com/forums/sho...d.php?p=558966
BTW, AlexBell and I are not related

Well, maybe 20 or so generations ago, distantly by marriage...
https://www.mobileread.com/forums/sho...0&postcount=17