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KlondikeGeoff · 08-17-2009, 02:27 PM

Can't answer your question, but I've always had far better luck calling CS than emailing. Often they will correct the problem on the spot, one way or another, while emails may drag on forever. Worth a try.

08-17-2009, 02:27 PM	#2
KlondikeGeoff Wombat Aficionado Posts: 481 Karma: 733 Join Date: Nov 2006 Location: Arizona Device: Fire, Kindle1, Sony PRS-500 Reader, Rocket 1100 eBook	Can't answer your question, but I've always had far better luck calling CS than emailing. Often they will correct the problem on the spot, one way or another, while emails may drag on forever. Worth a try.