Quote:
|
Originally Posted by Srgtfury
Hi Randy,
I'll try what you said, but have a few questions, please.
1st, I have had 2 computers fail to recognize , previously installed and functioning printers (2 printers on each machine), giving an error message "USB device not recognized," when plugged into any USB port on each of the computers, since this Reader problem occurred. I am on XP SP2 on each machine. How did you remove the software from your PC, please.
2nd, I don't know how to check for port conflicts. Any advice there much appreciated. Could this be a port conflict/corruption problem primarily?
Thank you very much
Fury
|
I also had multiple computers unhappy. Apparently I should have known to expect this as the problem is in the circuits in the reader.
I use WinXP SP2, and I checked by going to Start > Settings > Control Panel and running System. Then open the Hardware tab and click the button for Device Manager. Then open the little + for Universal Serial Bus controllers and scan down for the reader. You won't have the right driver installed unless you've installed CONNECT Reader on the computer. Until you install the program you get nothing. Good luck.