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JSWolf · 08-14-2009, 03:10 PM

Sony is not an eReader. It does not have eReader software on it. It does not support eReader format. It's a Sony Reader. And for proper support here, specifying which model Sony Reader is a good idea.

As to Sony charging you, that's wrong. They should be looking at it under warranty and then if you did damage it (and they have proof) they can then charge you to fix it. But charging you up front in case you damaged it is wrong. Call them and speak to a supervisor and try to get it sorted.

08-14-2009, 03:10 PM	#4
JSWolf Resident Curmudgeon Posts: 79,847 Karma: 146918083 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	Sony is not an eReader. It does not have eReader software on it. It does not support eReader format. It's a Sony Reader. And for proper support here, specifying which model Sony Reader is a good idea. As to Sony charging you, that's wrong. They should be looking at it under warranty and then if you did damage it (and they have proof) they can then charge you to fix it. But charging you up front in case you damaged it is wrong. Call them and speak to a supervisor and try to get it sorted. Last edited by JSWolf; 08-14-2009 at 03:13 PM.