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Early this year I tried both the Cybook Gen 3 and Kindle 2, Cybook having a 14 day return policy and Kindle a 30 day return policy. I liked both and after much back and forth in my own mind decided to keep the Kindle.
Now begins the hassle with Books on Board, they refuse to respond to numerous email requests and phone calls asking for an RMA. I returned the Cybook without an RMA and my credit card company had to get involved and reverse the charges.
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