Quote:
Originally Posted by HarryT
FWIW, I've sent Bookeen about half a dozen e-mails in the last couple of weeks, and had prompt answers to them all. I suspect they are just ignoring "when are you going to release the new firmware" messages, because the only answer they can give is "when it's ready".
|
Exactly that's what I get the impression of. They're not so much slow to answer but rather answer selectively.
Especially with questions about release dates and such it's rather commonpractice in the business to not answer every single one of those with "we don't know yet". With Bookeen it's a little different: not so much because I think they should take the time to answer the same question over and over again but because I think it's odd that 2 quarters after the scheduled release date they still don't even have a rough plan when they are going to do it. So far into the development it must be possible to judge whether it's a matter of days/weeks/months /years and plan accordingly.