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Old 08-13-2009, 03:30 AM   #20
Snuffi
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Posts: 245
Karma: 718
Join Date: Dec 2007
Location: Vienna
Device: Pocketbook Pro 612, Bookeen Cybook Gen3
Quote:
Originally Posted by Verena View Post
NO MORE BOOKEEN PRODUCTS! NEVER!
The worst support in the whole wide WWW!
I wait for a protective cover for 7 weeks to buy for $ 30! Now it's part of the (cheaper) unit ...
I wait for the EPub-Update to Doomsday ... I promise you all!
Wait for answering our question for the "1st quarter of 2009" update ...

My result: I WILL NEVER BUY A BOOKEEN PRODUCT AGAIN! NEVER!
My new SONY 505 is already on my desk ... Bye, frenchmen ...

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@ Gerraldo: Plz don't read this post, and PLZ don't flame me again like often before!
There are plenty of people on mobileread who openly voice their frustration about the lack of an update. Quite rightfully, they complain about the promised folder view which hasn't arrived yet and has needlessly been postponed because it was rolled in along with the ePub update.
Your case, however, is a little different: ePub was not a supported format for the Cybook and if they one day add it, it'll be a nice enhancement for existing Bookeen customers.
If you need ePub that desperately I wonder why you bought the Cybook, as it's a rather strange move when you know it doesn't do what you want it to do (apart from that: why not get the Weltbild edition?)

We understand your frustration and respect your decision but - in my opinion - you have no right to complain about the ePub support not arriving in the update scheduled for 1st quarter 2009: When that update was announced there was no talk of ePub. The decision to add ePub support was made when the announced update should already have been out and they decided to postpone it to include ePub. So your arguments are going into the wrong direction altogether...

BTW, I haven't seen gerraldo flaming here yet (maybe there was no reason so far) and I can't remember him ever flaming you. People from Vienna are much too mellow to flame
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