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Old 08-12-2009, 02:17 AM   #29
jgray
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Posts: 554
Karma: 2928497
Join Date: Mar 2008
Device: Clara 2E & Sage
Quote:
Originally Posted by akira28 View Post
Are you then one of their private beta testers? Just curious.
I emailed Ectaco after buying a jetBook with some suggestions for improving the product. I also offered to help test new firmware. They took me up on my offer. I have no idea how many others are doing the same.

Quote:
Originally Posted by akira28 View Post
If customer feedback is important to Ectaco, as it should be, so is a company's acknowledgment of it.
Almost all companies are very secretive about the details of unreleased products, firmware, software, etc. Ectaco isn't doing anything different, although I do think they should provide a change log with each new firmware.

Keep in mind that other than allowing me to test some beta firmware, I have no inside information about Ectaco's plans for the jetBook. As I am not under an NDA, it is no surprise that they are not divulging proprietary business plans to me.

What little information I do have comes primarily from hands on testing of the firmware. After testing, I email Ectaco my suggestions and also post here. I did get permission from Ectaco to post about my experiences on the forum. It's not much, but I contribute what I can.

There is one future enhancement that was mentioned to me in an email, but I don't have any details yet. When I know more, I'll post here, providing I have Ectaco's ok to do so. I don't want to spoil their plans by speculating on future possibilities. If you ask, I'll tell you it is a cybernetic brain implant for your jetBook
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