Quote:
Originally Posted by akira28
Are you then one of their private beta testers? Just curious.
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I emailed Ectaco after buying a jetBook with some suggestions for improving the product. I also offered to help test new firmware. They took me up on my offer. I have no idea how many others are doing the same.
Quote:
Originally Posted by akira28
If customer feedback is important to Ectaco, as it should be, so is a company's acknowledgment of it.
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Almost all companies are very secretive about the details of unreleased products, firmware, software, etc. Ectaco isn't doing anything different, although I do think they should provide a change log with each new firmware.
Keep in mind that other than allowing me to test some beta firmware, I have no inside information about Ectaco's plans for the jetBook. As I am not under an NDA, it is no surprise that they are not divulging proprietary business plans to me.
What little information I do have comes primarily from hands on testing of the firmware. After testing, I email Ectaco my suggestions and also post here. I did get permission from Ectaco to post about my experiences on the forum. It's not much, but I contribute what I can.
There is one future enhancement that was mentioned to me in an email, but I don't have any details yet. When I know more, I'll post here, providing I have Ectaco's ok to do so. I don't want to spoil their plans by speculating on future possibilities. If you ask, I'll tell you it is a cybernetic brain implant for your jetBook