Quote:
Originally Posted by bjornkeizers
I really like my particular reseller. I trust their stock indication, and their customer communication is excellent.
Bookeen OTOH is rather unreliable on that front. Sure, they have stock... Probably... But i don't want any hassle. They never answered a mail I sent, which is a big red flag to me. And with international shipping, much can go wrong.
So I'd rather deal with people I know are reliable. Unfortunately, they seem to be having issues with Bookeen too -- precisely the thing I want to avoid.
I like the product, but hate the company. Simple as that.
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I am not a Bookeen fan. I'd recommend you buy from somewhere else, BUT ...
both my experience and that of others here would suggest that you won't have any problems ordering a unit from them. All of the reports are of fast, easy and reliable order handling and shipping on new units. I've yet to see a single complaint in that regard. It's only when it gets to after sale support that the complaints start. So, if you are really sold on purchasing from Bookeen I wouldn't be afraid to order direct from them.