Thread: Opus Opus crashes?
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Old 08-08-2009, 05:24 AM   #17
EowynCarter
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Join Date: Oct 2008
Location: Paris
Device: Cybooks; Sony PRS-T1
Quote:
Originally Posted by mjmcleod View Post
Today's crash was a little different. Reading, hit "next page", and the unit locks up. The blue LED stays on but all buttons are unresponsive. Can't power off, can't reset.

Removing the battery cleared that up, at least, but I really really hope this isn't going to be a common occurrence: the battery on the Opus (at least, don't know about the Gen3) has a really stupid and fiddly connector and I have big hands.

I'm getting annoyed enough that I went to look at the "Service and Returns" page on the Bookeen website, but of course that's redirecting to the product page so I can't even find out what my options are!
Umf, website a bit buggy.
you shall mail support @ bookeen . com to get support. Then, bookeen tells you what to do depending on the problem you have.
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