Thread: Experience with Bookeen's Service
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Old 08-06-2009, 07:26 AM   #20
AlexBell
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Join Date: May 2008
Location: Launceston, Tasmania
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Quote:
Originally Posted by djryan View Post
Unfortunately I'm having the opposite problem. Everything was fine before I sent my book off. One reply first thing on the Monday after I reported my problem asking to take a photo. I did this, got an RMA number and sent my Cybook off to be mended. My tracking code said the parcel was delivered on Friday, but I've still got no response from Bookeen despite asking them to say it's there.

I'm hoping it's not lost somewhere in Paris.
When did you send yours off to Paris? I sent mine on 16 June.

Regards, Alex
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