Quote:
Originally Posted by SDRebel
I agree, I've been doing my research and that's why I have come to the conclusion that this may be the device for me. One of the most important things being the price, but I am really liking the astak one, I am just worried about future support
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Dear SDRebel:
Obviously you do not know that Astak already has a great reputation for customer support and technical support. We are USA based and our toll free number is easy: 1-866-368-8788.
However, that toll-free number is rarely used. The FAQ sheet we have at:
www.theEZreader.com is so crammed with facts and tips that few questions remain. Secondly, FRY's electronics tells us that there is a far lower incidence of returns for the EZ Reader than over any device they carry.
Lastly, I am here almost every weekday answering questions. Do not bother trying to find the Sony or Kindle thread... they do not have one. I can think of no greater statement that our support is exemplary than the fact I have been here now for almost a year!
Post-Lastly, Dale DePriest of MobileRead Forum is a moderator here and gets copies of our devices and knows more than I will ever know. Dale could likely build an EZ Reader out of a turnip and it would work (even better). If I ever went away... Dale and Wallcraft are two incredibly knowledgeable moderators that could answer even better than me.
I think this is real support!!