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bjornkeizers · 08-05-2009, 04:25 PM

I really like my particular reseller. I trust their stock indication, and their customer communication is excellent.

Bookeen OTOH is rather unreliable on that front. Sure, they have stock... Probably... But i don't want any hassle. They never answered a mail I sent, which is a big red flag to me. And with international shipping, much can go wrong.

So I'd rather deal with people I know are reliable. Unfortunately, they seem to be having issues with Bookeen too -- precisely the thing I want to avoid.

I like the product, but hate the company. Simple as that.

08-05-2009, 04:25 PM	#94
bjornkeizers Member Posts: 18 Karma: 263 Join Date: Jun 2009 Device: Cybook G3	I really like my particular reseller. I trust their stock indication, and their customer communication is excellent. Bookeen OTOH is rather unreliable on that front. Sure, they have stock... Probably... But i don't want any hassle. They never answered a mail I sent, which is a big red flag to me. And with international shipping, much can go wrong. So I'd rather deal with people I know are reliable. Unfortunately, they seem to be having issues with Bookeen too -- precisely the thing I want to avoid. I like the product, but hate the company. Simple as that.