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Old 08-05-2009, 08:27 AM   #2343
ShortNCuddlyAm
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Quote:
Originally Posted by Sparrow View Post
From what I've read so far it seems like a good initiative overall - but it's written in such a way that it sucks the life force out of you.
Even the bits where they're stating the blindingly obvious are explained in unnecessarily convoluted ways.
(And some parts of it are just plain wrong imho! )
It is a good initiative, and because it's guidance and not prescriptive, it makes it actually useful, too! (And also means you ignore the bits you think are wrong I've just been looking at one of the service operation flowcharts and really can't work out why they think it should (or even could) work like that)

But they really need to get a readability consultant in
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