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Ortep,
I think people are crazy to buy Bookeen's latest device because of the lack of support and poor customer communication they demonstrate with their existing device. The lack of support is compounded by them continuing to promise and fail to deliver. Better if they had just kept quiet, never indicated any enhanced functionaly would ever be provided for old devices, than to promise as they have and not produce.
I doubt I will ever purchase anything from Bookeen again and I will not recommend them to anyone.
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