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Old 08-02-2009, 10:57 AM   #17
Dr. Drib
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Join Date: Jan 2007
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Quote:
Originally Posted by Bob Butler View Post
I heard back and was told that the book should have been free and they are fixing the problem.

They can't simply refund the $9.99, apparently, since that would remove access to the books. They instead offered a promotional certificate for the same amount.

I also just received the same information as you - from a very courteous person, I might add.

I'll take the promotional certificate; after all, I'll be spending hundreds of dollars with them over the next few months.


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