Quote:
Originally Posted by DixieGal
Heh Heh! I do that all the time here at work, and they think I'm a genius! Anything happens, they call me. I'll fiddle around with it a bit to look like I know what I'm doing, then pull the plug. If it restarts nice and clean, then I leave them watching the screen while antivirus does a full 2 hr scan. I warn them to jiggle the mouse every so often so it doesn't go to screensaver and mess up the scan.  |
My favourite one is when someone locks their computer by putting in the wrong password 3 times. Our network is set so that after 5 minutes it will unlock you, it doesn't permanently lock you out until you've put the wrong password in 6 times. Of course no-one believes they've got their password wrong. So I talk to them about the problem for a bit, check the keyboard for them (make sure they don't have caps lock on or something) then tell them to do something that's going to take a while (what I ask them to do depends how bored I am ...). By the time they try to log in again their account is unlocked and they have calmed down so everything works.