Quote:
Originally Posted by HarryT
I'm a big fan of VAOI laptops. I've had three of them, and the one time I had a fault (the backlight voltage converter failed) I couldn't have asked for better help from Sony. They sent a courier to fetch it from me Monday morning, and it was back with me, repaired, and with all my data intact, on Wednesday lunchtime.
|
The laptop I have now,I had evaluated and dropped off at a sony store late on a Wednesday afternoon-the technician told me two weeks (the HD failed and was going to be replaced,I'd backed up recently-w the amount of data I had I opted not to go for recovery...)-I'm not sure how long it was before they shipped it out or how,but I had it back by Tuesday afternoon.
The previous laptop,towards the third or fourth year,had to go to Sony three times in a period of about 6 months (which was odd....)-the third time, it was replaced. (At a point where I was looking to replace the machine anyways,having weighed the costs of upgrading vs getting a newer one).
And through all that,about to buy another one or two Vaio laptops.I've been nothing but pleased....