Welcome to MR, shihtse, and sorry that your first post is with a problem.
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Originally Posted by shihtse
I used the Sony eBook Library software to transfer the book to the reader's own memory. Somehow the the PC was frozen and I had to force the program to quit.
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When the PC froze did it unauthorized the PC and or Reader from the Sony Library?
Quote:
Originally Posted by shihtse
Then, I eject the reader and restart the eBook Library again. This is when I found the problem. The eBook Library cannot see the reader.
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Did you try to reauthorized again?
Quote:
Originally Posted by shihtse
The collections were erased from the reader. But, the books associated with those collection are still there.
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Do you mean that the Reader still has the books on it under books but not in collection folders?
Do you mean that the collection folders are gone, or do you mean that the books in the folders are gone?
Having more exact information will make it easier to offer suggestions for help.
AND..... if all else fails there is the reset option..
instructions are found in the below thread..
https://www.mobileread.com/forums/showthread.php?t=21337
Hopefully you will have your Reader up and going soon. I have the 505 and take it everywhere everyday with me
