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Originally Posted by sarahw2275
If I try a complete reset, will it delete all the books i've installed on my reader?
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I have the same problem! I'm in India, got the reader from the US, can't return easily, either. For me the line is just about half an inch from the bottom of the screen, so most of the time it doesn't interfere with reading. The line seems to be dead - no change for that line when changing page etc. Reset doesn't delete books, but doesn't help with the line either.... I tried it.