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Old 07-23-2009, 12:03 PM   #234
griffonwing
Suave Swabby, Savvy?
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Join Date: Jun 2008
Location: Harrison, ARrrr, USA - southern Ozark mountains
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Quote:
Originally Posted by bob315 View Post
Well, they do, on occasion. I routinely send in lists of typos in Kindle books. Often they just apologize, but once...
Thank you for writing to us about the difficulty you had recently
reading Fleet of Worlds on your Kindle. I've looked at the item
myself, and it appears that there is a problem with that file. I
apologize for the inconvenience this has caused.

To help remedy the problem, I've issued a full refund for Fleet of
Worlds in the amount of $9.99. The refund will be applied to the
payment method used for the original purchase and should be completed
within the next 2 to 3 business days. The item will also be removed
from Your Media Library and your Kindle.
The removal was their decision, not mine. This all happened after I had finished reading the book, so I was not particularly upset.
What if you wanted to read it again at a later date? I would have responded with "No, Do not remove it. I never asked you to remove it. I simply informed you of some errors that could be remedied. If I ask for a refund/return, then fine. But I did not."

Or something similar. Yes, I take books very seriously. I have many that I love to reread. I'm not the kind of person who reads a book once and then never again.
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