Quote:
Originally Posted by Alfy
Actually, I completly agree that the right thing to do, would they have told customers in advance, would indeed be to delete the file (and considering the refund, repurchasing the book would have taken minutes). As to whether all customers would have done it is another question. But at least it would not have left so many people with a pit in their stomach at the thought their device and its content is not private (note I don't use the word "owned").
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Your wording is a little ambiguous. Do you mean Amazon should have removed the file after telling customers first or they should have waited for the customers to do it?